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WHAT IS DIGICERT'S MALWARE SCANNING?

Protect your customers from hackers

Malware is short for malicious software. It has been designed to infiltrate a computer system without the owner's informed consent. Hackers exploit security weaknesses on your server to gain access to your website and install malicious code. Hackers can compromise your website to spread viruses and steal sensitive data such as credit card details. Daily website malware scanning shows customers you are committed to keeping them safe.

What the service scans

The website malware scanning service is activated automatically when your business has been authenticated. There is nothing to download or install for you or your customers.

The daily website malware scanning service scans the website code located at the hostname used in the SSL certificate, including javascript and iframes. The service completes a static analysis of website code as well as behavioral analysis through a browser simulation to find code that may be activated by displaying a page.
The service does not scan every web page on your website, but reviews an optimal number of pages to identify malicious activity. It does not scan your network or search for malware on internal desktop computers or scan attachments or internal web pages that require sign-in.

Email alerts if Malware is detected

If malware is detected, your Norton Seal will be deactivated and an email alert sent to warn you that your website has been compromised by malware. Once all Malware has been deleted you can request that your site be rescanned within 24 hours. Once you’re good to go, your Norton Seal will be reactivated.

Get in touch to find out more about malware scanning. Our friendly consultants will be pleased to hear from you - and happy to help.

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